1. Were you notified by a representative of Great Lakes Window that we had received your service prior to them sheduling your service?
No Yes

2. Was the service technician on time for the scheduled appointment?
No Yes

3. If not, did he call and give an explanation for the appointment change?
No Yes

4. While in your home, was he polite and respectful to you and your belongings?
No Yes

5. Did the technician clean up his work area?
No Yes

6. Was your service completed on the first visit?
No Yes

7. If not, were you informed on what was needed and given an approximate date for a return visit?
No Yes

8. Please rate the overall service you received?
Low   1   2   3   4   5   High

Additional comments.